The 7 challenges of retail banking

1. Overcome the crisis and work on long-term strategy

2. Embody its raison d’être, backed up by a For Good approach

3. Renew the revenue and service model

4. Transform the relational model

5. Deploy a data strategy that works for the businesses

6. Transform the corporate culture, its organisation, business and skills

7. Build a new, customer-oriented, operational model that is IS agile

iQo 2021 - Tous Droits réservés