Insurance

cabinet conseil strategie assurances

A trusted partner to support insurers' transformation

Our team, made up of consulting and insurance professionals, covers all the players and markets in the insurance sector. We help our customers to transform themselves in response to the profound changes underway in the insurance sector.

Our expertise in the
insurance industry

cabinet conseil assurances strategie

STRATEGIC TRANSFORMATION

Faced with the changes affecting the insurance market (climate change, aging population, emergence of AI, regulations among others) we support our customers in meeting these challenges by defining new strategies with them:

  • corporate or business line strategies
  • growth strategy (services, distribution, offering)
  • impact strategies (CSR approaches, inclusive and green insurance, adapting to the impact of climate change on insurance activities)

In collaboration with our Customer Commitment team, we help our customers cope with changing customer expectations and insurance consumption patterns in an increasingly demanding competitive environment:

  • optimizingcustomer acquisition
  • developing customer loyalty and satisfaction
  • improving and simplifying thecustomer experience...

TRANSFORMATION OF
CUSTOMER RELATIONS

ORGANIZATION OF
OPERATIONAL PERFORMANCE

Faced with the new challenges of the insurance sector and an increasingly competitive environment, we support our customers by hybridizing iQo skills to preserve and improve their competitiveness while ensuring a high level of service:

  • Data & AI deployment strategy
  • digitalization strategy
  • optimizingprocess efficiency
  • transforming organizations...

The emergence of AI and increasing digitalization are bringing profound changes to Insurers' organizations and skills. In a business where trust and the human touch remain important, we are accompanying this transformation by:

  • GEPP and the impact of AI
  • business transformation
  • cultural support
  • organizationalperformance...

TRANSFORMATION
HUMAN AND CULTURAL

iqo transformation consulting firm

Our approach

For iQo, each transformation is unique, and we work with our customers to develop tailor-made solutions to meet their specific needs.

To achieve this, we build our project teams specifically by mobilizing iQo's best expertise in small, agile and committed teams.

For our insurance customers, we mobilize senior profiles with experience in this sector, having worked on both the consulting and insurance sides, ensuring the operational presence of our partners at your side, in order to offer concrete, results-oriented solutions tailored to your specific needs.

Success stories

Defining the international strategy of a French insurer

Define a new international growth strategy based on the strengths of the French growth model

  • Define growth opportunities by major region and country, between existing presence and "new entry" (market structure, growth, competition, model compatibility, etc.).
  • Prioritize opportunities: most attractive markets x segments vs. compatibility with our products / models
  • Define development / entry scenarios based on prioritized opportunities
  • Refine entry/development strategies for selected markets and market segments
  • (Re)structuring the International unit to optimize the implementation and success of the plan
  • Define KPIs and target financial trajectory, and set up monitoring and activation governance.

Reviewing the development model of a mutual insurance company

Review a mutual's customer development model: conquest - multi-equipment - retention

  • Carry out a complete diagnosis of the development model in the consumer and business market: conquest, evolution of the business, cancellations, offer, distribution networks, customer relations, digital...
  • Build the target vision of the mutual's development model: preferred targets, entry products and equipment products by target, differentiation and relationship programs, digital model...
  • Identify the main levers to activate, quantify them in business cases and translate them into a transformation plan

Defining a service strategy for a social protection group

Define a Group services strategy to boost growth and streamline the operating model

  • Summary of existing services
  • Assessment of services' contribution to the Group's development strategy by market (heatmap) and gap analysis
  • Definition of target service offering and associated operating model (distribution principles, organization, business model, etc.).
  • Detailed pre-implementation framework (service platform)

Our recent publications

olivier bellavoine conseil assurances
Olivier Bellavoine

Associate Insurance

fabrice brossard conseil assurances
Fabrice Brossard

Associate Insurance

How can iQo support you?

iQo is a new player in the consulting sector, whose mission is to "unleash collective genius to co-construct desirable futures".

  • Our firm offers a unique approach to co-construction with our customers.
  • We advocate the hybridization of skills and know-how
  • We offer you small, agile teams that are sincerely committed to working alongside you, as an extension of your teams.
  • We are "makers" and offer concrete, results-oriented solutions tailored to your specific
    needs.
  • We're committed: iQo is an ISO 14001 and B Corp certified company with a mission.
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We offer you top-level support thanks to the expertise of all our teams.