Insights
iQo consultants share their sectoral and functional expertise, as well as their feedback, to decipher the key trends impacting business transformations, today and tomorrow.
Latest articles

iQo present at AI events: AI Action Summit, AI Everything Global, Leap, Deep Fest,
AI is in the news, and many major events in France, Saudi Arabia and Dubai are devoted to the latest news. Here's a look back at three trade fairs with our experts

Operational efficiency and cost reduction: the methodology
This is the second article in our feature on operational efficiency and cost reduction. Having posed the 10 key questions to be addressed, let's now look at the methodological approaches to be adopted.

iQo certifies its 2nd class of Impact Consultants
iQo has developed a 40-hour certification course in partnership with Université Paris Dauphine, and is now certifying its 2nd class of Impact Consultants. The objective? Train consultants to

How is Generative AI transforming the Procurement function?
The National Procurement Council, in partnership with Flowie and iQo, is organizing a webinar dedicated to the impact of Generative AI on the Procurement function. Discover the program of this webinar

Opening up data assets with an AI agent: challenges and steps
While it may seem like a long way to go before you can deploy an AgentAI on your data assets, many companies already have sufficient data assets, but they are often poorly organized, poorly managed and poorly managed.

Operational efficiency and cost reduction: what's at stake?
Here are two articles addressing the issues at stake and the methodological approach to be adopted to reconcile operational efficiency and cost reduction. This first article defines the issues and questions

The CFO's new strategic role
The role of the Chief Financial Officer (CFO) has changed radically in recent years. Historically perceived as the guardian of the company's finances, his role today extends to

Merging IT/OT systems with regard to AI: use cases in the mobility sector
IT/OT fusion involves the integration of traditional IT systems (data management, analysis, etc.) with operational technologies (machine control, sensors and automation). In the field of

Nuclear reactors for civil and military use: bringing together two overly distinct sectors in France
In this article, we look back at the importance of bringing together France's civil and military nuclear industries, a theme that emerged at the 8th Nuclear Valley event, which our customers attended.

iQo presents its wishes for 2025
Artificial Intelligence and Impact at the heart of our model to accelerate desirable business transformations. Generative AI We believe in the hybridization of competencies, placing AI as a foundation for the development of new skills.

The golden rules for winning strategic tenders
In this article, we reveal the best practices for maximizing your chances of winning a strategic tender. Whether you're already familiar with calls for tenders or

Food divide: the Institut Montaigne report
The fruit of a collegial analysis, in which iQo participated, discover the complete report on the Fracture Alimentaire by the Institut Montaigne. Contents Presentation of the Fracture Alimentaire report La France face à
White papers

Transforming customer relations organizations in the insurance industry
The customer relations professions in the insurance industry are facing profound transformations that will accelerate in the months and years to come: balancing customer satisfaction / business model in light of cost pressures, the emergence of AI, new customer usages, reform of the PSC...
To identify and understand the strategic choices made by market players and their impact on remote customer relations operating models, iQo and Alian conducted a survey of 10 leading players in the health, personal protection, savings and property & casualty markets...

AI at the service of customer relations: the guide
AI will profoundly transform the customer experience and greatly improve the efficiency of Customer Services. We have conducted an in-depth study to answer the main questions Customer Experience / Customer Relationship Managers are asking:
- What are the main use cases?
- Which tools on the market really incorporate AI?
- What are the experiences of companies that have taken the plunge?
- What concrete gains and impacts, particularly in terms of human resources, can we expect?
- How to get started

The impact of Generative AI on the Contract Management
Symbolized by the rise of ChatGPT since 2023, Generative AI is generating as much excitement as questioning in many fields... including Contract Management.
In this white paper, Franck CésariQo Partner and Brice AndréManager, discuss :
- use cases
- limits and obstacles to adoption
- thefuture for legal and businessprofessionals Contract Management

Technology trends and CIO practices in France
iQo offers you this white paper produced by our teams Tech 4 Business which is much more than just a barometer. It's a deep dive into the trends that will redefine the French technology landscape in the years to come.
This document is intended as an open window on the practices adopted by CIOs to navigate in an environment where agility and adaptability are essential qualities.