Industry & Services
To survive, there is only one
solution:
be on the move and adapt.
Our expertise
in Industry & Services
STRATEGIC REINVENTION
- Medium-term plans
- Redesigning business models
- Raison d'être / Mission-driven company
- Customer-centric marketing strategy
- New corporate culture
- IS Strategy
- Digital transformation
- Data strategy
- Strategic innovation
- Mergers, alliances, partnerships
- Acquisition strategy and due diligence
- Market research and analysis
- New revenue and service model
- Strategic intelligence (markets, competitors, etc.)
GROWTH STRATEGY
OPERATIONAL TRANSFORMATION
- Supply Chain & Operations
- HR Transformation
- Process transformation
- Contract Management
- IS Governance
- Data governance
- Marketing and Customer Experience
- Change management
Our approach
France is in the midst of reindustrialization. It's a major challenge that goes beyond relocation to strengthen the country's economic and social fabric.
Strengthening our industry leaders and building the mittlestand that our economy lacks requires these key drivers:
- The emergence and integration of new technologies
- Environmental transition
- The proliferation of startups
- Transforming historical players through an Industry 4.0 approach
The company that makes a proactive commitment to Industry 4.0 offers itself :
- powerful levers for improving operating performance across the value chain
- the opportunity to enrich its value proposition by offering more personalized and interactive services
- innovative ways to develop strategic agility and competitiveness
Success stories
Deploying operational excellence within a distribution network
Our mission
Our approach
- On-the-job training and coaching for operational staff
- Managing improvement projects
- Implementation of visual management
Developing synergies within the group for a freight forwarder
Our mission
- strengthening synergies
- harmonize practices across IS / Digital / CFO / HR functions
Our approach
- Definition of development scenarios with management
- Structuring and launching transformation projects with teams
Supporting the industrial transformation of a hydrogen leader
Our mission
Our approach
- Define a process and IS transformation roadmap for the three European sites.
- Detailed design based on the Italian plant (LEAN tools, ERP computerization, etc.)
Using Data Science to optimize a refinery's distribution network
Our mission
Our approach
Accelerating innovation projects for a leader in aeronautics
Our mission
Improving the collective performance of top management by activating the levers of innovation and digital culture.
Our approach
- Innovation sprints dedicated to emerging themes
- Innovation roadmap
- Method Dream / Plan / Design
Our recent publications
Les centres de relation client peuvent être confrontés à des tensions opérationnelles de nature différente : des pics de demandes (appels..) prévus selon des cycles anticipés et des crises soudaines. Quelles sont les bonnes pratiques pour gérer ces deux cas de figure ? Décryptage avec nos équipes conseil en Relation Client. Synthèse La gestion des […]
Publié par iQo, cabinet conseil en stratégie et transformation opérationnelle
Le FRC – First Contact Resolution, ou « once & done » – est un indicateur largement utilisé dans les dispositifs de pilotage de la relation client. Il vise à mesurer la capacité d’une organisation à résoudre la demande d’un client dès le premier contact. À ce titre, il reflète à la fois la performance […]
Publié par iQo, cabinet conseil en stratégie et transformation opérationnelle
L’immobilier résidentiel neuf reposait historiquement sur un moteur central : l’investissement locatif privé, soutenu par des dispositifs fiscaux incitatifs. Ce socle s’est brutalement contracté, modifiant en profondeur la structure de la demande. Le recul des investisseurs locatifs au profit des acquéreurs occupants transforme la nature même de la décision d’achat : moins guidée par une […]
Publié par iQo, cabinet conseil en stratégie et transformation opérationnelle
How can iQo support you?
- Our firm offers a unique approach to co-construction with our customers.
- We advocate the hybridization of skills and know-how
- We offer you small, agile teams that are sincerely committed to working alongside you, as an extension of your teams.
- Nous sommes « makers » et vous proposons des solutions concrètes, orientées résultats et adaptées à vos spécificités
- Nous sommes engagés : iQo est une société à mission, certifiée Ecovadis Gold, ISO 9001 et 14001
