Discover the 5 startups we spotted in the fields of marketing, customer experience and customer relations at Vivatech 2021.
These 5 players propose to shake up the customer experience (for consumers and marketing professionals) and customer relations processes, thanks to solutions powered by Artificial Intelligence. We'll let you find out more...
Vivatech 2021 showcases AI-powered Customer Experience
Discover the 5 startups we've spotted in the marketing world, serving the customer experience. Artificial intelligence, machine learning and conversational solutions to improve the customer experience.
- Beyable Beyable: a start-up offering to personalize website content according to each surfer's history and profile. The aim? Maximize engagement and optimize conversion rates.
- Afterdata Afterdata: this startup makes it possible to exploit the wealth of possibilities offered by predictive marketing: customer scoring, detection of needs and churn risks...
- Vocads a turnkey solution that enables companies to create voice assistants simply, without code, and that can be integrated into various digital environments.
- Cogneed a conversational assistant that helps sales and customer service representatives ask the right questions and structure their sales pitch in real time.
- Emailtree Emailtree: an intelligent system for automating the processing of customer emails, boosting the productivity of employees handling these emails and improving service quality.
Read also about marketing and customer experience
Customer loyalty strategy: the keys to success
Along with lead management, customer loyalty and retention are two key elements of any effective marketing strategy. In an increasingly competitive environment
10 keys to an efficient marketing organization
In both BtoB and BtoC markets, the marketing organization and its perimeter must evolve to cope with the rapid and continuous changes in their environment: A
