CLM : comment mettre en place un outil de Contract Lifecycle Management ?

Contract Lifecycle Management solutions are designed to automate the management of the contract lifecycle. CLM tools are indispensable, from the drafting phase, through the execution phase (post-signature), right up to contract closure. This market is booming, particularly in the age of Generative AI. iQo gives you the keys to successfully implementing a Contract Lifecycle Management tool.

clm contract lifecycle management

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La croissance, soutenue depuis les années 2010, a permis l’éclosion de près de 200 solutions de Contract Lifecycle Management. Ce marché suscite l’intérêt des entreprises, mais aussi de nombreuses interrogations. En effet, l’offre des outils CLM, ce qui complexifie l’acte d’achat. Quels sont les meilleurs outils ? Comment choisir ? Quel « business case » ? Quelle place pour l’IA Générative (découvrez notre livre blanc sur le sujet du Contract Management et de l’IA Générative) ? Telles sont les questions qui nous sont régulièrement posées et auxquelles nous tâcherons d’apporter ici quelques éléments de réponse.

The Contract Lifecycle Management (CLM) segment is one of the most dynamic in the software sector. The market, estimated at $1.5 billion to date, should reach $6 billion by 2026 (source: IMARC Group).

Contract Lifecycle Management software: for what uses?

A definition of Contract Lifecycle Management

Gartner offers the following definition: "Contract lifecycle management applications digitize and automate the contracting process to improve the speed, efficiency, visibility and compliance of legal document management across an organization".

We can translate this definition as follows. Contract Lifecycle Management solutions digitize and automate the contract management process to improve the speed, efficiency, visibility and compliance of legal document management within an organization.

Three main uses for Contract Lifecycle Management tools

Contract Lifecycle Management solutions aim to cover all stages of the contractual relationship, from start to finish. In this way, they address the needs of multiple stakeholders within the company (legal, operational, risk managers, buyers, financiers, etc.).

More specifically, these solutions aim to :

90% of multinationals and 50% of mid-sized companies plan to implement a Contract Lifecycle Management solution in the coming years (source: Gartner). 

How are Contract Lifecycle Management vendors segmented?

There are many Contract Lifecycle Management solutions on the market, but not all of them have the same functionalities. They are differentiated by their ability to manage the contractual relationship in an extensive and integrated way.

While most solutions offer collaborative functionalities in the upstream phase (before signature), one of the main dividing lines lies in their ability to manage the post-signature phase. As a result, CLM solutions appear to be more or less mature in terms of contract tracking, commitment management and operational performance monitoring.

Several types of Contract Lifecycle Management solutions

Issues de développements récents, les solutions du marché sont encore teintées de leur ADN d’origine, avec plusieurs typologies d’acteurs.

Integrate with market-leading software packages

Faced with this profusion of offerings, leading Contract Lifecycle Management vendors are seeking to integrate with leading software packages. They are aware of the need for APIs with Salesforce, SAP(Ariba), Docusign, etc., to meet key IT integration challenges.

Let's not forget the need to anticipate the future (and inevitable) consolidation of the Contract Lifecycle Management market.

contract management ia generative

Livre blanc : IA Générative et Contract Management

L’émergence de l’IA générative apporte des bouleversements significatifs dans les entreprises et secteurs économiques. Symbolisée par l’essor de ChatGPT depuis 2023, elle suscite autant d’engouement que de questionnements dans de nombreux domaines… dont le Contract Management.

Dans ce livre blanc, nos experts en conseil en Contract Management, reviennent sur :

In practice: what concrete benefits can you expect from a CLM solution?

Over and above the intangible benefits (ease of access, visibility on the contract portfolio, transparency, traceability, etc.), the business case for CLM projects is most often based on the following triptych.

1. Risk Management

Contract Lifecyle Management solutions help to understand the underlying business risks. By developing scoring logics, sometimes supported by AI, these software packages provide qualified information for : 

2. Compliance

CLM tools help to transform a document written in "natural language" into structured content. This content is composed of searchable metadata, making it possible to analyze and verify the compliance of contractual clauses with corporate policies(risk policy).

3. Efficience

What's more, they help speed up and automate the legal review process. In fact, CLM tools help teams to focus their time and expertise on non-standard clauses or clauses carrying specific risks, where the lawyer's added value is most tangible.

How can iQo help you with your Contract Management projects?

In a Contract Lifecycle Management market bursting at the seams with marketing efforts, companies are naturally led to compare the functionalities of the various tools in relation to their needs. It is also important, when choosing a solution, to integrate a detailed understanding of the business case, as well as market trends.

Beyond the panel of players, taking into account product roadmaps, changes linked to artificial intelligenceWe believe these factors should be an integral part of our decision-making criteria.
Specialist in Contract Management / Claim Management for nearly 15 years, our teams have developed a service offering, references and benchmarks that are unique on the market, based on two pillars.

Strategy and organization consulting Contract Management  

Contract Management / Claim Operational management of major projects

cabinet conseil achats

Conseil en Contract Management

Découvrez l’expertise d’iQo, cabinet conseil en stratégie et transformation, pour accompagner vos enjeux de Contract Management, Claim Management et Risk Management.

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L’émergence de l’IA générative suscite autant d’engouement que de questionnements dans de nombreux domaines… dont le Contract Management.