Check out our study on personal insurance services (Health, Life and Health Insurance, Savings & Retirement). This study covers all market segments: individuals, microbusinesses, small and medium-sized enterprises (SMEs), large corporate clients, and professional sectors.
This study is based on about ten qualitative interviews conductedbetween May and September 2025with key players in the sector (mutual insurance companies, insurance companies, social protection groups, brokers, bancassurance companies, etc.) in order to gain a practical, operational perspective from the field.
This summary presents the perspectives, priorities, and feedback from key market players on the following topics:
- maturity of service strategies
- Barriers to Adoption and Existing Models
- Value Creation and Impact Measurement
- Outlook for 2030
IN THIS STUDY:
- More than 20 pages to explore the full summary of the study
- More than 10 insurance companies surveyed, providing a representative overview of the market
- All major lines of personal insurance covered (Health, Life and Accident, Savings, Retirement)
- 3 expert authors in the insurance and customer experience sectors
DOWNLOAD THE STUDY SUMMARY
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