Category: Unclassified
Our insurance industry experts present a series of articles on the topic “Strengthening Risk Prevention: A Winning Strategy for Insurance Companies?” In this second article (the first article is available here), we discuss the benefits, challenges, and strategies associated with implementing […]
Published by iQo, a strategy and operational transformation consulting firm
The relationship model for individual customers needs to be renewed, as the customer-advisor bond that underpins it is weakening. Customers are visiting branches less often, and bypassing them via digital channels. There are fewer advisors for the general public, and their high staff turnover is preventing the formation of the relationship the customer wants. [...]
Published by iQo, a strategy and operational transformation consulting firm
Shaken up from all sides, the revenue model of traditional banks is giving up the ghost: Disappearance of cash cows: low-rate curve, crushing of traditional revenue sources (packages, account management, spreads, electronic payments (CB, TPE), life insurance) Revolution of online banks and neo-banks and increasing pressure of free [...].
Published by iQo, a strategy and operational transformation consulting firm
The sacrosanct exercise of drawing up a strategic plan is still based on outdated methodologies and compartmentalized approaches, limiting its real impact on the company. Naturally incremental in approach, three-yearly MTPs are no longer adapted to the future challenges facing banks. They are too focused on the present or the immediate past to produce a [...]
Published by iQo, a strategy and operational transformation consulting firm
1. Overcome the crisis and develop a long-term strategy 2. Embody the company’s purpose, grounded in “Positive Impact” 3. Revamp the revenue and service model 4. Transform the relationship model 5. Deploy a data strategy to support business units 6. Transform corporate culture, organization, business units, and skills 7. Build a new, agile, customer-centric operational and IT model
Published by iQo, a strategy and operational transformation consulting firm
