1. Get through the crisis and work on your long-term strategy
2. Embodying its raison d'être, based on Positive Impact "
3. Renew the model of income model and service model
4. Transform the relational model
5. Deploy a data strategy strategy at serving business
6. Transforming culture cultureits organization, skills and skills
7. Build a new operating and IS MODEL agile, customer-oriented
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